[nmglug] any insight/input into the city tech overhaul?

[Brian O'Keefe]

All good points and when I read the article Sunday I had similar 
thoughts as you Mark. I would send an email directly to the mayor and it 
will get handed off. I really believe that some sunshine on this process 
is critical if we expect anything that functions. I have heard so many 
horror stories and from institutions (like non-corp Medical practices) 
that make your skin crawl. Surely some real IT folks like you and others 
could get some sort appointment and bring up the concerns. I think there 
are THREE iterations of third-party involvement and I can only imagine 
what castrophucks are going to come out.

Having written this I know the head of the libraries and she's in on 
most city inside stuff. I'll ask her what she knows.

Brian


On 09/17/2018 07:39 AM, Mark Galassi wrote:
> Dear nmglugers,
>
> I came upon this article:
>
> http://www.santafenewmexican.com/news/local_news/outside-party-to-review-city-of-santa-fe-systems-update/article_572b94ef-2593-506c-9fb9-962cdff0f85a.html
>
> in which they discuss external review of Santa Fe's IT infrastructure.
>
> These overhauls sometimes involve picking some company, reading their
> brochure, and giving them a contract.
>
> I have seen a large institution where they replaced the UW IMAP server
> with a Microsoft exchange system, going from 50% of an employee to run
> the institution's email to 3 full-time people to run the Microsoft
> exchange system, plus untold hours of lost productivity in dealing with
> the morass generated by this proprietary system.  In this case the
> executives were told by the parent company that they had to shift to MS
> exchange, period.
>
> The city is not beholden to a parent company, but group-think is rampant
> with people who are out of their depth, and the 10% rule also applies
> ("you only need to know 10% more than someone to snow them"), so vendors
> might come in and write an IT plan for the city.
>
> This is all speculation - does anyone here have any inside knowledge on
> how this process is going?
>
> Wounldn't it be cool if the city were to invite proposals from our
> city's top IT people (who are almost certainly on this list), and also
> include them in the review.  It would also be cool if someone had the
> ear of the city's IT planners and could propose some free software
> adoption, as well as a requirement free software compatibility.
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>
>

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