[nmglug] gsmartcontrol Weirdness

Brian O'Keefe okeefe at cybermesa.com
Wed Apr 24 16:46:55 PDT 2019


I can't get a shell prompt but I ran journalctl in a terminal emulator. 
Lots of output but mostly duplicate lines 1-5 and then 78-102. I can't 
read the issues that may be listed. It's a lot of text though so how can 
I best send that?

Thanks for hanging in there with me!

On 4/24/19 4:52 PM, Alucard wrote:
> Hi Brian,
> That 1 TB WD Blue SSD isn't reporting SMART data properly. Or at least 
> they're not following the SMART standard(s). Using the Western Digital 
> SSD Dashboard ( Windows only :-( ) you might get better health 
> metrics. Going off the data you sent I wouldn't be able to say for 
> sure that the drive is okay. But it appears to be.
> 187 Reported_Uncorrect      -O--CK   100   100   ---    -    0
> ^^^^
> That's a very good sign. Anything more than 0 is bad.
>
> 232 Available_Reservd_Space PO--CK   100   100   004    -    100
> ^^^^
> That's also a good sign. Similar to the one below.
>
> 233 Media_Wearout_Indicator -O--CK   100   100   ---    -    3598
> ^^^^
> I normally use that to tell how much life is left. However, I can't 
> tell if that is B, KiB, or MiB. Sometimes you see that given as a 
> percent value.
>
> At this point I would rule out the drive as the failure. However, I 
> would not recommend WD SSDs. Samsung and Crucial make some pretty 
> decently priced SSDs, and I have battle tested those brands.
>
> Maybe you were hacked. Very unlikely though.
>
> Though I still think you should nuke and start over. Were you able to 
> look at journalctl to see if you can pin point the failure? Or can you 
> not get to a shell prompt from that OS?
>
> Jared
>
>
> On 4/23/19 5:34 PM, Brian O'Keefe wrote:
>>
>> Sorry AGAIN for the stream of emails. Output of gsmartcontro extended 
>> test:
>>
>> smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-47-generic] (local 
>> build)
>> Copyright (C) 2002-16, Bruce Allen, Christian Franke, 
>> www.smartmontools.org
>>
>> === START OF INFORMATION SECTION ===
>> Device Model:     WDC WDS100T2B0A-00SM50
>> Serial Number:    181228800969
>> LU WWN Device Id: 5 001b44 8b6aebe6a
>> Firmware Version: X61130WD
>> User Capacity:    1,000,204,886,016 bytes [1.00 TB]
>> Sector Size:      512 bytes logical/physical
>> Rotation Rate:    Solid State Device
>> Form Factor:      2.5 inches
>> Device is:        Not in smartctl database [for details use: -P showall]
>> ATA Version is:   Unknown(0x0ff0), ACS-4 T13/BSR INCITS 529 revision 5
>> SATA Version is:  SATA >3.2 (0x1ff), 6.0 Gb/s (current: 3.0 Gb/s)
>> Local Time is:    Tue Apr 23 16:13:00 2019 MDT
>> SMART support is: Available - device has SMART capability.
>> SMART support is: Enabled
>> AAM feature is:   Unavailable
>> APM level is:     254 (maximum performance)
>> Rd look-ahead is: Enabled
>> Write cache is:   Enabled
>> ATA Security is:  Disabled, NOT FROZEN [SEC1]
>>
>> === START OF READ SMART DATA SECTION ===
>> SMART overall-health self-assessment test result: PASSED
>>
>> General SMART Values:
>> Offline data collection status:  (0x00)    Offline data collection 
>> activity
>>                     was never started.
>>                     Auto Offline Data Collection: Disabled.
>> Self-test execution status:      (   0)    The previous self-test 
>> routine completed
>>                     without error or no self-test has ever
>>                     been run.
>> Total time to complete Offline
>> data collection:         (    0) seconds.
>> Offline data collection
>> capabilities:              (0x11) SMART execute Offline immediate.
>>                     No Auto Offline data collection support.
>>                     Suspend Offline collection upon new
>>                     command.
>>                     No Offline surface scan supported.
>>                     Self-test supported.
>>                     No Conveyance Self-test supported.
>>                     No Selective Self-test supported.
>> SMART capabilities:            (0x0003)    Saves SMART data before 
>> entering
>>                     power-saving mode.
>>                     Supports SMART auto save timer.
>> Error logging capability:        (0x01)    Error logging supported.
>>                     General Purpose Logging supported.
>> Short self-test routine
>> recommended polling time:      (   2) minutes.
>> Extended self-test routine
>> recommended polling time:      (  10) minutes.
>>
>> SMART Attributes Data Structure revision number: 4
>> Vendor Specific SMART Attributes with Thresholds:
>> ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
>>   5 Reallocated_Sector_Ct   -O--CK   100   100   ---    -    0
>>   9 Power_On_Hours          -O--CK   100   100   ---    - 2694
>>  12 Power_Cycle_Count       -O--CK   100   100   ---    - 2430
>> 165 Unknown_Attribute       -O--CK   100   100   ---    - 34380513503
>> 166 Unknown_Attribute       -O--CK   100   100   ---    -    1
>> 167 Unknown_Attribute       -O--CK   100   100   ---    - 33
>> 168 Unknown_Attribute       -O--CK   100   100   ---    - 21
>> 169 Unknown_Attribute       -O--CK   100   100   ---    - 564
>> 170 Unknown_Attribute       -O--CK   100   100   ---    -    0
>> 171 Unknown_Attribute       -O--CK   100   100   ---    -    0
>> 172 Unknown_Attribute       -O--CK   100   100   ---    -    0
>> 173 Unknown_Attribute       -O--CK   100   100   ---    -    3
>> 174 Unknown_Attribute       -O--CK   100   100   ---    - 1698
>> 184 End-to-End_Error        -O--CK   100   100   ---    -    0
>> 187 Reported_Uncorrect      -O--CK   100   100   ---    -    0
>> 188 Command_Timeout         -O--CK   100   100   ---    - 14
>> 194 Temperature_Celsius     -O---K   064   048   ---    - 36 (Min/Max 
>> 9/48)
>> 199 UDMA_CRC_Error_Count    -O--CK   100   100   ---    -    0
>> 230 Unknown_SSD_Attribute   -O--CK   100   100   ---    - 188980527148
>> 232 Available_Reservd_Space PO--CK   100   100   004    - 100
>> 233 Media_Wearout_Indicator -O--CK   100   100   ---    - 3598
>> 234 Unknown_Attribute       -O--CK   100   100   ---    - 5422
>> 241 Total_LBAs_Written      ----CK   253   253   ---    - 4262
>> 242 Total_LBAs_Read         ----CK   253   253   ---    - 7820
>> 244 Unknown_Attribute       -O--CK   000   100   ---    -    0
>>                             ||||||_ K auto-keep
>>                             |||||__ C event count
>>                             ||||___ R error rate
>>                             |||____ S speed/performance
>>                             ||_____ O updated online
>>                             |______ P prefailure warning
>>
>> General Purpose Log Directory Version 1
>> SMART           Log Directory Version 1 [multi-sector log support]
>> Address    Access  R/W   Size  Description
>> 0x00       GPL,SL  R/O      1  Log Directory
>> 0x01           SL  R/O      1  Summary SMART error log
>> 0x02           SL  R/O      2  Comprehensive SMART error log
>> 0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
>> 0x04       GPL,SL  R/O      8  Device Statistics log
>> 0x06           SL  R/O      1  SMART self-test log
>> 0x07       GPL     R/O      1  Extended self-test log
>> 0x10       GPL     R/O      1  SATA NCQ Queued Error log
>> 0x11       GPL     R/O      1  SATA Phy Event Counters log
>> 0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
>> 0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
>> 0xde       GPL     VS       8  Device vendor specific log
>>
>> SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
>> No Errors Logged
>>
>> SMART Extended Self-test Log Version: 1 (1 sectors)
>> Num  Test_Description    Status                  Remaining 
>> LifeTime(hours)  LBA_of_first_error
>> # 1  Extended offline    Completed without error 00%      2694         -
>> # 2  Short offline       Completed without error 00%      2693         -
>>
>> Selective Self-tests/Logging not supported
>>
>> SCT Commands not supported
>>
>> Device Statistics (GP Log 0x04)
>> Page  Offset Size        Value Flags Description
>> 0x01  =====  =               =  ===  == General Statistics (rev 1) ==
>> 0x01  0x008  4            2430  ---  Lifetime Power-On Resets
>> 0x01  0x010  4               0  ---  Power-on Hours
>> 0x01  0x018  6      8939654830  ---  Logical Sectors Written
>> 0x01  0x020  6       440746242  ---  Number of Write Commands
>> 0x01  0x028  6     16400872050  ---  Logical Sectors Read
>> 0x01  0x030  6      1053092276  ---  Number of Read Commands
>> 0x07  =====  =               =  ===  == Solid State Device Statistics 
>> (rev 1) ==
>> 0x07  0x008  1               0  N--  Percentage Used Endurance Indicator
>>                                 |||_ C monitored condition met
>>                                 ||__ D supports DSN
>>                                 |___ N normalized value
>>
>> SATA Phy Event Counters (GP Log 0x11)
>> ID      Size     Value  Description
>> 0x0001  4            0  Command failed due to ICRC error
>> 0x0002  4            0  R_ERR response for data FIS
>> 0x0005  4            0  R_ERR response for non-data FIS
>> 0x000a  4            3  Device-to-host register FISes sent due to a 
>> COMRESET
>>
>> On 4/23/19 10:15 AM, Alucard wrote:
>>> Hi Brian,
>>>
>>> My 2¢.
>>>
>>> If my OS was that hosed, I would just start over. There is a point 
>>> where the rabbit hole gets too deep to climb out of.
>>>
>>> Have you looked at the hard drive to see if that HDD/SSD is failing?
>>>
>>> sudo apt install smartmontools
>>> sudo smartctl --all /dev/sda
>>>
>>> If you have never looked at SMART data, then you will want to 
>>> probably send us/me the output. You will probably be better off 
>>> doing this from a live USB/CD. If you want a GUI for smartmontools, 
>>> look at GSmartControl.
>>>
>>> If the drive is failing, then fixing the OS is a moot point.
>>>
>>> Regards,
>>>
>>> Jared
>>>
>>> On 4/22/19 9:45 PM, Brian O'Keefe wrote:
>>>>
>>>> Thanks Harold. Responses inserted for ease and clarity. Many thanks 
>>>> again
>>>>
>>>> On 4/22/19 9:23 PM, Harold Furbiter wrote:
>>>>> Here is a receipe for boot from an older kernel, and how to set it 
>>>>> to a default.
>>>>>
>>>>> If you have a few Kernels in your system you can set manually what 
>>>>> Kernel version will start:
>>>>>
>>>>> 1.
>>>>>
>>>>>     Reboot your PC with pressed Shift button for display GRUB
>>>>>     after BIOS will start. You will see something like: GRUB start
>>>>>     page <https://i.stack.imgur.com/sSCzp.png>
>>>>>
>>>> /I have booted into older kernels or safe mode this way in the pas. 
>>>> Now I cannot reboot as all that comes up is the them color screen, 
>>>> no login, nothing. So I have to do a hard shutdown. I do not get a 
>>>> Grub menu holding down shift key upon starting. I get a flat theme 
>>>> color screen. Nothing more/
>>>>>
>>>>> 1.
>>>>>
>>>>>     Select "Advanced options for Ubuntu" and memorize index of
>>>>>     this menu line(count starts from 0) On the picture index is 1
>>>>>
>>>> /Since I can't access Grub menu I can't do any of the following 
>>>> except edit grub setup file, which I have not done because of above 
>>>> issue/
>>>>>
>>>>>       2.      Select concrete Kernel 
>>>>> <https://i.stack.imgur.com/yYhnM.png>
>>>>>
>>>>> 3.
>>>>>
>>>>>     Select concrete kernel for boot and also memorize index of
>>>>>     this menu line(count starts from 0) On the picture index of
>>>>>     chosen Kernel is 2
>>>>>
>>>>> 4.
>>>>>
>>>>>     Start system. This action is for one boot on concrete kernel.
>>>>>     If you want to start from concrete Kernel all time you should
>>>>>     do next steps:
>>>>>
>>>>> 4.1. Open and edit GRUB setup file:
>>>>>
>>>>> |sudo nano /etc/default/grub |
>>>>>
>>>>> 4.2. Find line GRUB_DEFAULT=...(by default GRUB_DEFAULT=0) and 
>>>>> sets in quotes menu path to concrete Kernel(Remember menu indexes 
>>>>> from steps 2 and 3). In my system first index was 1 and second was 
>>>>> 2. I set in to GRUB_DEFAULT
>>>>>
>>>>> |GRUB_DEFAULT="1>2" |
>>>>>
>>>>> Save file.
>>>>>
>>>>> 4.3. Update GRUB information for apply changes:
>>>>>
>>>>> |sudo update-grub |
>>>>>
>>>>> 4.4. After reboot you automatically boot on Kernel by chosen menu 
>>>>> path. An example on my machine 1 -> 2
>>>>>
>>>>> 4.5. Check Kernel version after reboot:
>>>>>
>>>>> uname -r
>>>>>
>>>>> *Sent:* Thursday, April 18, 2019 at 10:54 PM
>>>>> *From:* "Brian O'Keefe" <okeefe at cybermesa.com>
>>>>> *To:* nmglug at lists.nmglug.org
>>>>> *Subject:* Re: [nmglug] Weirdness
>>>>>
>>>>> Thanks again,
>>>>>
>>>>> Tried them all to no avail
>>>>>
>>>>> On 4/15/19 6:33 PM, Harold Furbiter wrote:
>>>>>
>>>>>     You could try:
>>>>>     sudo /sbin/init 6   (see if it reboots)
>>>>>
>>>>> reboots to a blank, colored screen, no log in
>>>>>
>>>>>     sudo /sbin/init 1   (see if it give you a prompt)
>>>>>
>>>>> Gives me a rescue mode prompt that I cannot use as I can't enter 
>>>>> any of the options
>>>>>
>>>>>     maybe su to root and try init
>>>>>     sudo su - root  (you need '- root' to insure your path is root's)
>>>>>     you might try booting from a older or oldest kernel:
>>>>>
>>>>> Can't access the grub menu for older kernels. Using shift key 
>>>>> during boot just gives me the blank colored screen
>>>>>
>>>>>     dpkg -l | grep linux-image | awk '{print$2}'
>>>>>     Gives you a list of bootable kernels available on your system.
>>>>>     Try booting from the oldest version.
>>>>>
>>>>> Is there a way to reboot from a terminal with an older kernel as I 
>>>>> cannot access the grub menu. this is a recent issue, within the 
>>>>> last couple of weeks.
>>>>>
>>>>>     Cheers,
>>>>>     *Sent:* Saturday, April 13, 2019 at 8:32 AM
>>>>>     *From:* "Harold Furbiter" <wwcorigan at mail.com>
>>>>>     *To:* nmglug at lists.nmglug.org
>>>>>     *Subject:* Re: [nmglug] Weirdness
>>>>>     Then you have a corrupt kernel. On boot try booting to an
>>>>>     older kernel.
>>>>>     https://askubuntu.com/questions/82140/how-can-i-boot-with-an-older-kernel-version
>>>>>     *Sent:* Friday, April 12, 2019 at 6:15 PM
>>>>>     *From:* "Brian O'Keefe" <okeefe at cybermesa.com>
>>>>>     *To:* nmglug at lists.nmglug.org
>>>>>     *Subject:* Re: [nmglug] Weirdness
>>>>>
>>>>>     Thanks for the input Harold,
>>>>>
>>>>>     Same result, just hangs on the splash screen. Can't logout,
>>>>>     esc. key does nothing, can't switch to a console. Just have to
>>>>>     do a hard shutdown.
>>>>>
>>>>>     On 4/11/19 8:59 PM, Harold Furbiter wrote:
>>>>>
>>>>>         Out of curiousity have you tried init 0 ?
>>>>>         *Sent:* Wednesday, April 10, 2019 at 11:26 AM
>>>>>         *From:* "Brian O'Keefe" <okeefe at cybermesa.com>
>>>>>         *To:* "NMGLUG.org mailing list" <nmglug at nmglug.org>
>>>>>         *Subject:* [nmglug] Weirdness
>>>>>
>>>>>         Hi All,
>>>>>
>>>>>         Since I may not make meeting (niece visiting and Thurs. is
>>>>>         her last day) I'm putting my issue out for comment and
>>>>>         hopefully answers. As many of you know I used to updgrade
>>>>>         instead of clean installs and did that since Ubuntu 6.04.
>>>>>         I had also added many apps from third parties and also
>>>>>         modified many, many conf files to keep things working. I
>>>>>         had a meltdown and lost much of my data but following a
>>>>>         partial recovery, thanks to a certain group member, I
>>>>>         installed a clean version of 18.04 onto a new 1TB SSD. I
>>>>>         have ot tinkered at all with 3rd party software nor
>>>>>         modified any conf files or been a bad boy in any way!
>>>>>
>>>>>         My issue ids that I cannot shut down my box in anyway
>>>>>         other than a hard shutdown. I also cannot restart it. I
>>>>>         have tried the GUI option as well as switching to text
>>>>>         mode and using "sudo shutdown now" or "sudo restart now".
>>>>>         In those cases I get the splash screen with the "traveling
>>>>>         lights" and Unutu but it hangs there. The traveling dots
>>>>>         hang on the first dot of the splash screen and nothing
>>>>>         happens. I had hoped that text mode would give give me an
>>>>>         indication of the issues but I can't stay in that mode for
>>>>>         some reason.
>>>>>
>>>>>         Thanks for any help.
>>>>>
>>>>>         Brian
>>>>>
>>>>>         --
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>>>>>         mailing list nmglug at lists.nmglug.org
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