[nmglug] Mac air

Adric adricm at gmail.com
Tue Oct 22 16:27:49 PDT 2019


also try it with more than one browser id guess it would have safari on
it.

can also try firefox in safe mode,  there is a good chance some extension
added to firefox is broken.

On Tue, Oct 22, 2019 at 5:09 PM <leopoldo at maciasnetwork.com> wrote:

> Brian,
> I also for got to suggest the following, if you have access to another
> computer or laptop within the same house, try accessing the
> liveauctioneers.com website from another computer/laptop and see if you
> get the same 403 error. If you don't, then it's something specific to
> your wife's macbook air (which narrows down the scope of the problem);
> if you do get the same 403 error on another computer, then it rules out
>  the issue is within the old macbook and points to something in the
> network routing (i.e. firewall, router, dns, etc...).
>
>
>
> On Tue, 2019-10-22 at 12:03 -0600, Brian O'Keefe wrote:
> > Hello all,
> > My wife has a 7 year old macbook air. She does all her business on it
> > which is using Firefox for research purposes, email and report
> > writing with LibreOffice. Recently she is getting a 403 Forbidden
> > error for a specific website, liveauctioneers.com.
> > Live auctioneers has suggested a cache or cookie issue so we cleared
> > all those out. They suggested another browser so we tried Safari with
> > the same error.
> > I have searched the forums and nothing there is helpful, at least on
> > my level. Can anyone figure why a specific website and only that
> > website does not play well with the Mac Air? I have reset the router,
> > as suggested by liveauctioneers.
> > So there is something configured in the laptop that is pervasive. I
> > just don't know what to fix. The one website with detailed
> > instructions was specific to wordpress but on the laptop, not in a
> > browser.
> > Can anyone help?
> > Many thanks
> > Brian
> > --
> >
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