[nmglug] Mac air

leopoldo at maciasnetwork.com leopoldo at maciasnetwork.com
Tue Oct 22 16:09:43 PDT 2019


Brian,
I also for got to suggest the following, if you have access to another
computer or laptop within the same house, try accessing the
liveauctioneers.com website from another computer/laptop and see if you
get the same 403 error. If you don't, then it's something specific to
your wife's macbook air (which narrows down the scope of the problem);
if you do get the same 403 error on another computer, then it rules out
 the issue is within the old macbook and points to something in the
network routing (i.e. firewall, router, dns, etc...).



On Tue, 2019-10-22 at 12:03 -0600, Brian O'Keefe wrote:
> Hello all,
> My wife has a 7 year old macbook air. She does all her business on it
> which is using Firefox for research purposes, email and report
> writing with LibreOffice. Recently she is getting a 403 Forbidden
> error for a specific website, liveauctioneers.com.
> Live auctioneers has suggested a cache or cookie issue so we cleared
> all those out. They suggested another browser so we tried Safari with
> the same error.
> I have searched the forums and nothing there is helpful, at least on
> my level. Can anyone figure why a specific website and only that
> website does not play well with the Mac Air? I have reset the router,
> as suggested by liveauctioneers. 
> So there is something configured in the laptop that is pervasive. I
> just don't know what to fix. The one website with detailed
> instructions was specific to wordpress but on the laptop, not in a
> browser.
> Can anyone help?
> Many thanks
> Brian
> -- 
> 
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