[nmglug] Mac air

Brian O'Keefe okeefe at cybermesa.com
Wed Oct 23 09:49:54 PDT 2019


Yeah, specific to her Mac. I can access the website on all my browsers.

Thanks again Leopold

On 10/22/19 5:09 PM, leopoldo at maciasnetwork.com wrote:
> Brian,
> I also for got to suggest the following, if you have access to another
> computer or laptop within the same house, try accessing the
> liveauctioneers.com website from another computer/laptop and see if you
> get the same 403 error. If you don't, then it's something specific to
> your wife's macbook air (which narrows down the scope of the problem);
> if you do get the same 403 error on another computer, then it rules out
>   the issue is within the old macbook and points to something in the
> network routing (i.e. firewall, router, dns, etc...).
>
>
>
> On Tue, 2019-10-22 at 12:03 -0600, Brian O'Keefe wrote:
>> Hello all,
>> My wife has a 7 year old macbook air. She does all her business on it
>> which is using Firefox for research purposes, email and report
>> writing with LibreOffice. Recently she is getting a 403 Forbidden
>> error for a specific website, liveauctioneers.com.
>> Live auctioneers has suggested a cache or cookie issue so we cleared
>> all those out. They suggested another browser so we tried Safari with
>> the same error.
>> I have searched the forums and nothing there is helpful, at least on
>> my level. Can anyone figure why a specific website and only that
>> website does not play well with the Mac Air? I have reset the router,
>> as suggested by liveauctioneers.
>> So there is something configured in the laptop that is pervasive. I
>> just don't know what to fix. The one website with detailed
>> instructions was specific to wordpress but on the laptop, not in a
>> browser.
>> Can anyone help?
>> Many thanks
>> Brian
>> -- 
>>
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