[nmglug] Mac air

[Brian O'Keefe]

Tried these ideas and others on forums. There are some that delve pretty 
deep but don't apply (certain file extensions, etc.) and every other web 
site opens. Wife is taking laptop to Dotfoil and upgrade her OS (I stay 
out of that sort of thing; I have learned) and I'll bet the site is 
accessible after that.

On 10/22/19 5:27 PM, Adric wrote:
> also try it with more than one browser id guess it would have safari 
> on it.
>
> can also try firefox in safe mode,  there is a good chance some 
> extension added to firefox is broken.
>
> On Tue, Oct 22, 2019 at 5:09 PM <leopoldo at maciasnetwork.com 
> <mailto:leopoldo at maciasnetwork.com>> wrote:
>
>     Brian,
>     I also for got to suggest the following, if you have access to another
>     computer or laptop within the same house, try accessing the
>     liveauctioneers.com <http://liveauctioneers.com> website from
>     another computer/laptop and see if you
>     get the same 403 error. If you don't, then it's something specific to
>     your wife's macbook air (which narrows down the scope of the problem);
>     if you do get the same 403 error on another computer, then it
>     rules out
>      the issue is within the old macbook and points to something in the
>     network routing (i.e. firewall, router, dns, etc...).
>
>
>
>     On Tue, 2019-10-22 at 12:03 -0600, Brian O'Keefe wrote:
>     > Hello all,
>     > My wife has a 7 year old macbook air. She does all her business
>     on it
>     > which is using Firefox for research purposes, email and report
>     > writing with LibreOffice. Recently she is getting a 403 Forbidden
>     > error for a specific website, liveauctioneers.com
>     <http://liveauctioneers.com>.
>     > Live auctioneers has suggested a cache or cookie issue so we cleared
>     > all those out. They suggested another browser so we tried Safari
>     with
>     > the same error.
>     > I have searched the forums and nothing there is helpful, at least on
>     > my level. Can anyone figure why a specific website and only that
>     > website does not play well with the Mac Air? I have reset the
>     router,
>     > as suggested by liveauctioneers.
>     > So there is something configured in the laptop that is pervasive. I
>     > just don't know what to fix. The one website with detailed
>     > instructions was specific to wordpress but on the laptop, not in a
>     > browser.
>     > Can anyone help?
>     > Many thanks
>     > Brian
>     > --
>     >
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